Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

What materials are used in Neemans footwear?

We take pride in using premium, sustainable materials such as Australian Merino wool, recycled PET bottles, and natural rubber to ensure maximum comfort and durability.

How do I find the right size for me?

Our shoes generally fit true to size. We recommend checking our detailed size guide available on each product page to compare your measurements before purchasing.

What is your return and exchange policy?

We offer a hassle-free 7-day return and exchange policy. Items must be in their original, unworn condition with all tags and packaging intact.

How long does shipping usually take?

Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes between 3 to 5 business days.

Are Neemans shoes machine washable?

Yes, our Merino wool and Knit sneakers are machine washable. Remove the insoles and laces, use a gentle cycle with cold water, and always air dry them.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pin codes across the country, alongside secure prepaid options like UPI, Credit/Debit cards, and Net Banking.