Returns & Exchanges

At Neemans, we want you to walk with absolute confidence, which is why we offer a hassle-free 7-day return and exchange policy for all unworn footwear and accessories. We ensure a seamless process to help you find your perfect fit and style without any compromise on comfort.

1

Initiate Request

Visit our Returns Portal and enter your Order ID and email address to select the items you wish to return or exchange.

2

Quality Check Preparation

Ensure the products are unused, unwashed, and packed in their original box with all tags and protective packaging intact.

3

Schedule Pickup

Once your request is approved, our courier partner will arrive within 48-72 hours to collect the package from your doorstep.

4

Refund or Replacement

After a successful quality inspection at our warehouse, we will process your refund to the original payment method or ship your new exchange pair immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing